Faculty Engaged in Quality Improvement

In addition to faculty members formally appointed as clinicians in quality and innovation, a number of Department of Medicine faculty members engage in scholarly activities in the areas of research and education that relate closely to quality improvement (QI). As a result, there is a broader network of clinician-teachers/educators and clinician-investigators/scientists who are engaged in quality and innovation. Below are some of these faculty members:

Howard Abrams portrait Howard Abrams
  • Director, OpenLab, and general internist at University Health Network (UHN)
  • Using Design Thinking to change the process and experience of care
  • Predictive models
  • Creative models of patient engagement
Jonathan Ailon portrait Jonathan Ailon
  • General internist and palliative care physician at St. Michael's Hospital and Bridgepoint Health
  • Lead, Incident Analysis Team for general internal medicine, St. Michael's Hospital
  • Lead, Undergraduate Ultrasound Committee, and Postgraduate Ultrasound Half-Day, University of Toronto - Development of targeted curricula to enhance diagnostic accuracy and procedural safety
  • Member, Palliative Care Quality and Safety Committee, St. Michael's Hospital - critical incident review and development of ambulatory palliative care services to improve access and quality of care for patients with palliative diagnoses
  • Building capacity amongst medical trainees and allied healthcare personnel in patient safety and quality improvement through curricular development, project supervision, and mentorship
Amaral, Andre Andre Amaral
  • Intensive care physician and co-chair of quality for critical care at Sunnybrook Health Sciences Centre 
  • Focusing on communication, to prevent errors and improve efficiency in the ICU, as well as transitions for patients 
  • Participating in a novel implementation science collaboration across Ontario for large-scale quality improvement in a partnership of community and academic intensive care units
  • Chair of Choosing Wisely Campaign for Critical Care Canada
Natasha Bollegala portrait

Natasha Bollegala

  • Staff gastroenterologist at Women’s College Hospital
  • Assistant Professor and clinician investigator in quality and innovation
  • Interest in the area of quality improvement and vulnerable populations in IBD
  • Particular focus on pediatric to adult transition of care
Trevor Champagne portrait

Trevor Champagne

  • Assistant Professor, University of Toronto, Division of Dermatology
  • Innovation Fellow, WCH Institute for Health Systems Solutions and Virtual Care
  • Working hard to expand the breadth of virtual care in Dermatology (both outpatients and inpatients)
  • Artificial intelligence (diagnostic, predictive, classifiers, drug reactions)
Lucas Chartier portrait Lucas Chartier
  • Emergency physician and Deputy Medical Director, Emergency Department, University Health Network
  • Medical Director, Quality & Safety, University Health Network
  • Lead for Emergency Medicine, Toronto Central LHIN
  • Co-Chair, Return Visit Quality Program Provincial Working Group, Ontario Health - Quality
  • Chair, Canadian Association of Emergency Physicians' QIPS Committee
  • Academic interests: capacity building in QIPS and medical leadership, return visits to emergency departments, resource appropriateness
Amy Cheng portrait Amy Cheng
  • Emergency physician at St. Michael’s Hospital
  • Emergency department director of quality improvement
  • Choosing Wisely Canada - co-chair of Canadian Association of Emergency Physicians
  • Improving the quality and safety during transitions of care
  • Quality improvement and patient safety curriculum for postgraduate trainees
  • Individual physician feedback
Shirley Chow portrait

Shirley Lake

  • Promoting safe and quality care in rheumatology through:
    • Building capacity in patient safety and quality improvement amongst medical trainees and rheumatologists through education, project supervision, and mentorship
    • Co-chair of Choosing Wisely committee of the Canadian Rheumatology Association - advocating for the resource stewardship of finite resources amongst membership, improving appropriate resource utilization of rheumatology tests and serology
    • Development of curriculum and continuing education in point-of-care musculoskeletal ultrasound – Educational officer for Canadian Rheumatology Ultrasound Society
Irfan Dhalla portrait Irfan Dhalla
  • Vice-President, Physician Quality and Director, Care Experience Institute, Unity Health Toronto
  • General internist at St. Michael’s Hospital site of Unity Health Toronto
  • Associate Professor in Department of Medicine and Institute for Health Policy, Management and Evaluation, University of Toronto
  • Working collaboratively to embed quality improvement and better care experience across Unity Health Toronto
Edward Etchells portrait Edward Etchells
  • General Internal Medicine at Sunnybrook Health Sciences Centre
  • Medical Director, Information Services, at Sunnybrook Health Sciences Centre
  • Senior faculty mentor, clinicians in quality and innovation, Department of Medicine
  • Creative professional focus: reducing medication errors at admission and discharge through user centered design of clinical software
Natasha Gakhal portrait Natasha Gakhal
  • Rheumatologist and clinician in quality and innovation at Women’s College Hospital
  • Improving triage and access to rheumatology care
  • Improving communication and collaboration between subspecialty and primary care
  • Education and mentorship in quality improvement
Dr. Sonal Gandhi portrait

Sonal Gandhi

  • Medical Oncologist, Sunnybrook Odette Cancer Centre, breast and melanoma
  • Assistant Professor, Dept. of Medicine, University of Toronto
  • Quality Lead, Sunnybrook Health Sciences Centre, Dept. of Medical Oncology
  • Previous Systemic Therapy Quality Lead, Toronto Central North, Cancer Care Ontario (2012-2019)
  • MSc training in International Health Technology Assessment and Management
  • Cancer systemic therapy toxicity management (particularly immunotherapy), oral anti-cancer medication standardization and safety, optimizing care at end-of-life for cancer patients, clinical care guidelines (breast cancer), interdisciplinary models of care, and health technologies in cancer
Bill Geerts portrait Bill Geerts
  • Thromboembolism specialist at Sunnybrook Health Sciences Centre
  • National Lead, Prevention of Venous Thromboembolism, Canadian Patient Safety Institute
  • Quality improvement in the provision of optimal thromboprophylaxis in hospitalized patients
  • Prevention of heparin-induced thrombocytopenia
Ilana Halperin portrait Ilana Halperin
  • Endocrinologist and internist at Sunnybrook Health Sciences Centre
  • Capturing point of clinical care data and patient reported metrics to improve quality of care for patients with diabetes
  • Improving experience and outcome of hospitalized patients with diabetes 
  • Optimizing electronic medical record use to drive quality improvement
Susy Hota portrait

Susy Hota

  • Infectious Diseases and Medical Director, Infection Prevention and Control, University Health Network

  • Associate Professor and clinician in quality improvement and innovation, University of Toronto

  • Interests include exploring innovative ways to reduce the incidence of Clostridioides difficile infection and improve patient outcomes; health systems preparedness for emerging infectious diseases; reducing healthcare-associated infections

  • Co-lead of University of Toronto Microbiota Therapeutics Outcomes Program (MTOP) – regionally facilitating fecal microbiota transplantation for multidisciplinary research and clinical care in CDI

Trevor Jamieson portrait Trevor Jamieson
  • General Internist at St. Michael’s and Women’s College Hospitals; Lead for Virtual Care, Women’s College Hospital Institute for Health System Solutions and Virtual Care (WIHV)
  • Information Technology tools to improve care continuity, collaboration and handover
  • Design of frameworks for the evaluation of virtual care technologies
  • Evaluation of the impact of virtual care technologies (e.g. apps, wearables) on patient experience, efficiency, economics and health outcomes
Charles Kassardjian portrait Charles Kassardjian
  • Neurologist, St. Michael's Hospital
  • Education and curriculum development for post-graduate trainees in quality improvement, and methods of evaluation
  • Improving the quality and consistency of care for complex neuromuscular patients on immunosuppression
  • Patient safety issues around EMG and the reliability of EMG testing
  • Improving outcomes for inpatient stroke
Dr. Houman Khosravani portrait

Houman Khosravani

  • Clinician in Quality & Innovation and Assistant Professor, Division of Neurology, and Stroke Unit Medical Director, Sunnybrook HSC

  • Improvement of hyper-acute stroke management including door-to-needle times for thrombolysis, development of stroke pathways, overlap between internal medicine and inpatient stroke neurology, and development of a framework for excellence in comprehensive neurovascular care

  • Implementation of stroke-best practices in antithrombotics and anticoagulation

  • Computation and computer science facilitating delivery of safe and high-quality care

Janice Kwan portrait Janice Kwan
  • General internist and clinician in quality and innovation at Sinai Health System
  • Diagnostic error
  • Follow-up of missed test results
  • Quality and safety of care in general internal medicine
  • Education and mentorship in quality and safety
Jerome Leis portrait Jerome Leis
  • General internist and infectious diseases specialist; associate scientist, Sunnybrook Research Institute
  • Antimicrobial Stewardship and Infection Prevention and Control - evaluation of new systems of care to prevent healthcare-associated infections and spread of antimicrobial resistance
  • Resource stewardship of finite resources - reduction in unnecessary microbiologic testing that leads to cascade of low-value care
  • Choosing Wisely Canada -  co-chair of Association of Medical Microbiology and Infectious Diseases (AMMI) Canada
Alex Lo portrait

Alex Lo

  • Physiatrist at Toronto Rehabilitation Institute, University Health Network
  • Curriculum and faculty development in quality improvement and patient safety
  • Quality improvement education and mentorship for physicians and interprofessional teams
  • Adapting Morbidity and Mortality Rounds to rehabilitation
  • Improving quality of care and safety for patients in rehabilitation
Amanda Mayo portrait Amanda Mayo
  • Physiatrist at Sunnybrook Health Sciences Centre; assistant professor Department of Medicine
  • Clinician in quality and innovation, clinical engineer
  • Improving the continuum of care for amputee patients 
  • Risk factor modification in dysvascular amputees
Kieran McIntyre portrait Kieran McIntyre
  • Respirologist and cystic fibrosis (CF) physician at St. Michael's Hospital 
  • Systems design and optimizing complex multidisciplinary care to patients with CF
  • Reducing unnecessary testing in respirology-Choosing Wisely
  • Innovative model of care for patients with malignant pleural effusion
Geetha Mukerji portrait Geetha Mukerji
  • Endocrinologist and general internist, Women’s College Hospital, cross-affiliated with Sinai Health System
  • Clinician in quality and innovation, Women's College Hospital Institute for Health Systems Solutions and Virtual Care
  • Developing better quality measures in diabetes ambulatory care with a focus on incorporating the patient perspective
  • Resource stewardship efforts to promote value in endocrinology 
  • System improvement efforts to improve ambulatory care including delivery models that focus on patients with chronic complex conditions, pediatric to adult  transitions of care and diabetes in pregnancy populations
  • Building capacity in quality improvement and patient safety through education and mentorship
Jeff Powis portrait Jeff Powis
  • General Internist & Infectious Diseases specialist at Michael Garron Hospital (formerly Toronto East General Hospital)
  • Antimicrobial Stewardship and Infection Prevention and Control - Evaluation of new systems of care to optimize antimicrobial utilization and spread of antimicrobial resistance
  • Microbiology Stewardship - Reduction in unnecessary microbiologic testing that leads to cascade of low-value care
Shail Rawal portrait

Shail Rawal

  • General internist and clinician in quality and innovation at University Health Network
  • Intersection of health equity and quality improvement
  • Characterizing the uses of patient-level sociodemographic data to improve patient care
  • Improving the quality of care received by patients with limited English proficiency.
  • Quality and safety of care in general internal medicine
Kaveh Shojania portrait Kaveh Shojania
  • Vice-Chair, Quality & Innovation
  • General internist and clinician-scientist at Sunnybrook Health Sciences Centre
  • Evidence synthesis in quality improvement and patient safety – identifying evidence-based patient safety interventions and effective strategies for translating evidence into practice 
  • Promoting more rigorous research in the fields of patient safety and quality improvement through writing and medical editing activities (editor-in-chief of BMJ Quality & Safety Quality since 2011)
  • Education and training in quality improvement methods
Simron Singh portrait Simron Singh
  • Medical oncologist, Sunnybrook Odette Cancer Centre
  • Provincial Head, Person Centered Care, Canadian Cancer Ontario
  • Associate scientist, Institute for Clinical Evaluative Sciences
  • Using the patient experience to drive clinical care
  • Interested in patient experience, patient engagement, disparities in cancer
  • Choosing Wisely in oncology
Dr. Christine Soong portrait Christine Soong
  • Associate professor in the Department of Medicine at the University of Toronto and Hospital Medicine Division Head at Sinai Health System
  • Medical Lead for Sinai Health System’s Urgent and Critical Care Program
  • Improving care transitions and hospital discharge and the quality of care for orthopedic hip fracture patients
  • Resource stewardship and reducing the inappropriate use of psychotropic medications in hospitalized patients
Amanda Steiman portrait

Amanda Steiman

  • Rheumatologist at Sinai Health System/University Health Network, clinician in quality and innovation
  • Co-Lead Project ECHO Rheumatology (Ontario)
  • Improving delivery of care to rheumatology patients in underserviced areas
  • Improving quality of care to patients with multisystemic rheumatic disease
  • Education and mentorship in quality improvement
Kathryn Tinckam portrait Kathryn Tinckam
  • Transplant nephrologist and medical director of the regional human leukocyte antigen (HLA) Laboratory at University Health Network
  • Medical advisor – Transplantation, Canadian Blood Services
  • Aligning HLA laboratory practices in support of interprovincial transplant listing and allocation programs
  • Development of interprovincial transplant listing and allocation policy and process
  • Strategies to predict the likelihood of transplant matching for recipients and donors in Kidney Paired Exchange
  • Determination of potential benefit of compatible pair participation in Kidney Paired Exchange
Samuel Vaillancourt portrait

Samuel Vaillancourt

  • Quality improvement lead for the emergency department at St. Michael's Hospital
  • Emergency physician and trauma team leader
  • Developed a patient reported outcome measure for use with emergency department patients (PROM-ED.org)
  • Interested in quality measurement and in design methodology to support quality improvement work
Verma portrait

Amol Verma

  • General internist and clinician-scientist at St. Michael's Hospital
  • Improving quality in inpatient general internal medicine using audit-and-feedback
  • Incorporating predictive analytics to improve patient outcomes in hospital
  • Using electronic clinical data to measure quality of care and identify opportunities for improvement


Adina Weinerman portrait Adina Weinerman
  • General internist and clinician in quality and innovation at Sunnybrook Health Sciences Centre
  • Medical Director, Quality and Patient Safety at Sunnybrook Health Sciences Centre
  • Implementation and evaluation of hospital-wide appropriate resource utilization initiatives
Adam Weizman portrait Adam Weizman
  • Gastroenterologist, Sinai Health System
  • Assistant professor of medicine, University of Toronto
  • Head, Quality and Patient Safety, Division of Gastroenterology, University Health Network/Sinai Health System
  • Guideline development and implementation among patients with inflammatory bowel disease
  • Development of new models of care in patients with digestive diseases
  • Education and mentorship in quality improvement and patient safety
Brian Wong portrait Brian Wong
  • General internist and clinician-educator at Sunnybrook Health Sciences Centre
  • Building capacity to engage in and teach patient safety, quality improvement and resource stewardship through curricular innovation and faculty development
  • Promoting the alignment and integration of continuing education and quality improvement
  • Research on patient safety, including disclosure, patient handover and duty hours
Camilla Wong portrait Camilla Wong
  • Geriatrician, St. Michael's Hospital; project investigator, Li Ka Shing Knowledge Institute
  • Implementation and evaluation of a proactive geriatric trauma consultation service
  • Optimizing stratification of older oncology patients for comprehensive geriatric assessment
Rob Wu portrait

Robert Wu

  • General internist at University Health Network
  • Site Director, General Internal Medicine, Toronto General Hospital
  • Using and evaluating information technology to improve care
  • Improving clinical communication including smartphones, messaging, handovers
  • Improving efficiency on the medical wards